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Module 7: Professionalism, Communication and Scope of Practice

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Module 7

Takeaways

Loom walkthrough coming for this lesson. The written version below is complete.
  • Treat your job like a job: a desk, a calendar, on time, the HR test.
  • Live as the example. Everything you ask of clients, work on yourself.
  • Your channel sets expectations. Instant doesn't mean casual. If it matters later, type it.
  • Don't be a horror story. Follow up on every missed check-in.
  • Knowing where to refer is part of the craft. Honour the question, state the boundary, hand off.
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