Module 7: Professionalism, Communication and Scope of Practice

Professionalism, Communication and Scope of Practice

You can know everything in Modules 1–6 and still lose clients, if you don't run yourself like a professional. This module is about three things:

1. Start here
2. 7.1 Treat your job like a job
3. 7.2 Live as the example
4. 7.3 Showing up online: consistent and authentic
5. 7.4 Choosing your channels, and voice notes
6. 7.5 Language that keeps clients
7. 7.6 Accountability: don't be a horror story
8. 7.7 Scope of practice: knowing where to refer
9. 7.8 How to refer
10. Takeaways

Then take the module quiz (5 questions, pass mark 100%).